Our expertise
Discover how we transform complex ideas into concrete results through tailored approaches and direct collaboration.
Organisational strategy & growth
Leadership, Governance and Executive Board development
Partnership strategy & Stakeholder engagement
Event Management
Communications, Community engagement & digital organising
Advocacy, Lobbying & Public Affairs
Membership
Internal Processes & Operations
Fundraising
Project Management
Professional Facilitation & Public Speaking
Human Resources Management
Our main areas of work
And we are always open to exploring new ones.
Impacta works across a broad range of interconnected social, political and environmental issues, supporting organisations that seek to create fairer, more inclusive and sustainable societies.
Our thematic experience includes
- gender equality,
- sexual and reproductive health and rights, intimacy justice,
- LGBTIQA+ rights,
- migration, asylum and refugee inclusion, racial justice and anti-discrimination,
- political rights, democracy, the rule of law,
- youth empowerment and children’s rights
- leadership development,
- climate justice
- poverty reduction, decent work, housing and homelessness
- mental health and wellbeing,
- ethical governance, transparency and anti-corruption.
- DEI – diversity, equity and inclusion,
- disability rights and accessibility,
- education and lifelong learning
- healthcare and patients’ rights,
- ageing and intergenerational solidarity,
- art and cultural rights,
- social entrepreneurship,
- digital rights and responsible AI,
- media freedom,
- humanitarian cooperation, peacebuilding,
- sustainable cities, responsible tourism, circular economy, fair trade
- animal welfare.
We approach them through an intersectional lens, recognising how rights, identities, institutions, communities and systems influence one another.
This list is not exhaustive, we are always interested in engaging with new issues, sectors and missions where our expertise can help turn purpose into meaningful impact.
Scroll to read the services we offer (and contact us for more!)
Organisational Strategy & Growth
Mission, vision, values, positioning, operating context, strengths, challenges and development needs assessment
Service and Programme Portfolio
Strategic planning processes for leadership, board members, staff, volunteers & stakeholders
Short-, medium- and long-term organisational growth strategies
Develop growth strategies that balance ambition with organisational capacity and financial sustainability
Business plan and SWOT Analysis
Organisation’s readiness assessment for growth, expansion or replication
Sustainable growth opportunities indentification
Market/Sector positioning, Competitors analysis
Support from informal or founder-led structures towards more mature and scalable operating models
Translate strategic priorities into realistic implementation plans, timelines, responsibilities and measurable outcomes
Strategy review & adaptation in response to political, economic, social or organisational changes
Performance Assessment, Impact Report and Annual Report development
Framework design for scaling organisations and companies
Growth strategy development
Leadership, Governance & Executive Board development
Governance audit & model design, Review governance structures, decision-making processes and internal accountability mechanisms
Executive Board Retreat
Board roles and responsibilities: Skills and gaps analysis
Board meetings organising and management
Leadership model development and Senior management alignement workshops
Organisational culture deep-dive and transformation strategy
Executive coaching and Senior leadership – Executive advisory
Conflict and difficult conversations
Strengthen management practices, delegation, accountability and team coordination
Effective board structures, committees, working groups (WGs), communities of practice (CoP) development
Governance policies, board handbooks, terms of reference (ToR) and decision-making frameworks
Board recruitment, onboarding and training
Advise founders, directors and senior managers on organisational priorities and strategic decisions
Succession planning, institutional and organisational memory, and leadership transitions
Partnership strategy & Stakeholder engagement
Ecosystem mapping and partnership framework development
Value proposition design, Outreach strategy and activation support
Stakeholder segmentation & Influence and interest analysis, partnership opportunity assessment
Relationship development plans
Partnership pipeline
Partnership performance
Event Management
Event concept and objectives, format design, needs assessment, detailed planning
Event supplier sourcing and procurement, Offer sourcing and contract negotiation
On-site or online delivery
Post-event review
Event budget
Registration and participant management, Participant experience
Venue sourcing and logistics
Programme and agenda development, Content and message alignment
Catering, Food & Beverage
Speaker research and selection, Speaker and VIP coordination, Collection of speaker materials
AV (Audio Visual) services Photography, Videomaking and Event communications
Slides and visual design
Travel management for staff, speakers and participants
Professional Moderation and Facilitation of Events and Meetings
Diplomatic and Political protocol management
Speechwriting and editing, Speaker coaching, rehearsal and delivery preparation
Communications, Community engagement & digital organising
Communications audit: diagnostic and benchmarking
Communications strategy design, Audience segmentation
Communications trainings
Brand identity guidelines development
Brand strategy and positioning
Communications advisory
Domain, Azure, Microsoft365, Google Admin & Email management
Editorial strategy
Content creation, copywriting (articles, newsletters, web content, posts, videos) and social media management
Media relations, Journalist mapping and press release development, management of press briefings
Reputation and crisis communications
Campaign design, key messages, narrative development, Mobilisation path, campaign implementation support
Analytics analysis, MEAL
Community engagement strategy
Graphic design for digital and printed materials
Web design
Community retention problem-solving
Ambassador and champion programmes
Political Elections Campaign strategy and coordination, Candidate and political positioning, Voter and constituency research
Online community management and Social media mobilisation
Advocacy, Lobbying & Public Affairs
Policy and political analysis context assessment
Advocacy workshops
Theory of change development & Policy asks
Influence roadmap, Decision-maker mapping
Advocacy campaign development and implementation
Senior advocacy advisory
Legislative and institutional strategy
Advocacy / Lobbying strategy
Evidence and policy products (development of briefings, policy briefs, policy papers etc)
Policy monitoring, Advocacy learnings & Impact Reports
Petitions and digital actions
Coalition building
Membership
Design and implementation of membership strategies
Definition of membership categories, eligibility criteria, benefits, fees and participation models
Development of membership value propositions and engagement pathways
Membership growth, diversification and retention planning
Identification of new member profiles, sectors, countries and communities to engage
Benchmarking of membership models and practices across comparable organisations
Design and management of membership recruitment campaigns
Creation of onboarding processes, welcome packs and orientation sessions
Management and regular updating of membership databases and contact records
Coordination of membership renewals, resignations, suspensions and terminations
Management of membership fees, invoices, payment tracking and reminders
Preparation of membership certificates, confirmation letters and official documentation
Organisation of General Assemblies, member meetings, networking sessions, consultations and community events
Development of membership portals, handbooks, FAQs, guidance materials and resource hubs
Development and review of membership policies, procedures and codes of conduct, Management of voting rights, proxies, quorum requirements
Development of membership KPIs, membership surveys, consultations and feedback processes, member needs, expectations and engagement patterns
Internal Processes & Operations
Operational diagnostic and efficiency review, Map and review internal workflows, systems and procedures.
Process mapping, redesign and procedure development, change management
Digital tools and systems
SOPs (Standard Operating Procedures) workflow optimisation and implementation
Improve coordination across teams, departments, projects and geographical locations.
Design systems for planning, reporting, decision-making and information sharing
Information and knowledge management
Project management (also for Erasmus+, CERV, EU4Health EU programmes)
Fundraising
Fundraising strategy: readiness assessment, research and prospecting, pipeline and roadmap creation
Sponsorship packages: Offer and development
Fundraising advisory
Grant pipeline and mapping
Individual giving fundraising campaigns and implementation support
Fundraising workshops and trainings
Major gifts, philanthropy and foundations
Donor mapping, cultivation & stewardship
Human Resources Management
Review organisational structures, roles, responsibilities, organigrams & reporting lines
Workforce & capacity planning, Assess current and future staffing and capacity requirements
Volunteer lifecycle management
Onboarding & induction
Talent acquisition
Performance & accountability
Develop retention, engagement & professional development approaches
Transitioning from informal volunteer management to paid employment
Safeguarding and wellbeing
Team Retreat, Annual Workplan Team Session / Away Day-Week, Team building initiatives
Create role profiles, job descriptions and responsibility matrices
Restructuring, leadership transitions or rapid team expansion
Start transforming your ideas into concrete impact today.
Explore how our strategic approach can guide you toward tangible results and sustainable growth.
Contact us for a personalized consultation and learn more about our services tailored for social change.